Privacy Policy of Smart Life Platform

Update date：2019.8 

Come into force date：2019.9

So you have purchased our JUTAI device hardware and are starting to use the JUTAI device software and all its functionalities! Any information you share with us (e.g. for creating a JUTAI account) will help us to provide you with services related to JUTAI device and to improve them to make them even better. We explain here our ways of collecting and using information, and how we protect your privacy. In this privacy policy, “personal data” means information that can be used to identify an individual, either from that information alone, or from that information and other information we have access to about that individual. We collect both personal and non-personal data to enable and facilitate the best user experience possible

What information is collected and how do we use it?

In order to provide our services to you, we will ask you to provide necessary personal data that is required to provide those services. If you do not provide your personal data, we may not be able to provide you with our products or services.

JUTAI account Information 

Personal data that are collected while creating a JUTAI account may include PII information like your email address or mobile phone number. These information help to activate, manage and get service of JUTAI. Your nickname, profile picture, country and time zone will be connected to your account so that you can visit our product and service conveniently.

User Mobile Phone Information 

Your device model, operation system, unique device identifier, IP address, JUTAI software version number, access type and model etc. will be collected for you can receive PUSH. And those are very necessary basic information which we have to collect form you.

Smart Device Information 

All the smart device information will be collected so that you can control them via APP remotely.

Feedback 

We are always here to receive your feedback or suggestion so that your problems or device failure will be solved at the first time.

User scenario 

While you use functions like scenario, automation and so on, we will collect your setting information which support to afford intelligent scenario service to you.

How the Personal Data is used

You can use what we collected to control smart devices you have purchased form us.

To provide you with our products and services, processing your orders, performing contractual obligations between you and us, to ensure the functions and safety of our products, to verify your identity, to prevent and trace fraudulent or inappropriate usage.

To develop our products and services, together with general and statistical information.

To communicate with you, including providing you with notifications on products and services that are updated or launched.

To provide marketing and promotional materials to you on our products and services (please note that you may unsubscribe anytime).

To personalise product design and to provide you with services tailored for you, for example, recommending and displaying information and advertisements regarding products suited to you, and to invite you to participate in surveys relating to your use of JUTAI device.

To conduct investigations regarding our products and services.

If you participate in our lottery, contest or other promotions, we may use your personal data to manage such activities.

To provide maintenance services, monitor software licenses, to improve our products or analyse the efficiency of our operations.

Who do we share your information with?

Unless we tell you in this privacy policy, we will keep your personal information confidential. Disclosure may include the scenarios listed in this section below. In each case described in this section, you can be assured that JUTAI will only share your personal data in accordance with your consent. You should know that when JUTAI shares your personal data with a third party under any circumstance described in this section, JUTAI will ensure that the third party is subject to practices and obligations to comply with the relevant data protection and privacy laws of your country. JUTAI will contractually ensure compliance by any foreign Third Party Service Providers with the privacy standards that apply in your home jurisdiction.

Disclosure to JUTAI group companies and Third Party Service Providers

In order to conduct business operations smoothly, the JUTAI entity which collects your personal data may disclose your personal data from time to time to other JUTAI group companies (in communications, social media, technology or cloud business), or our third party service providers which are our mailing houses, delivery service providers, telecommunications companies, data centres, data storage facilities, and customer service providers, agents, related corporations, and/or other third parties (together “Third Party Service Providers”). Such Third Party Service Providers would be processing your personal data on JUTAI’s behalf or for one or more of the purposes listed above.

Personal data will only be shared by JUTAI to provide or improve our products or services and will not be shared for use for marketing purposes.

Disclosure to Others

JUTAI may disclose your personal data without further consent if required or permitted by law in the following cases:

cases in which the disclosure is required or authorized based on the applicable laws and/or regulations;

cases in which the disclosure is necessary to respond to an emergency that threatens the life, health or safety of the individual or another individual;

cases in which the disclosure is necessary for the prevention of crime or legal proceedings;

cases in which the purpose of such disclosure is clearly in the individual’s interests, and if consent cannot be obtained in a timely way;

cases in which the disclosure is necessary for any investigation or proceedings;

cases in which the disclosure is to any officer of a prescribed law enforcement agency upon production of written authorisation signed by the head or director of that law enforcement agency, or a person of a similar rank, certifying that the personal data is necessary for the purposes of the functions or duties of the officer; and/or

cases in which the disclosure is to a public agency and such disclosure is necessary in the public interest.

Other Information

We use statistical data that does not specifically identify you (non-personal data) to help in our operations and improve our products and services and provide a better user experience for you. Here are some of the non-personal data we may collect and how we use them:

When you create a JUTAI account, download our software, register in our e-commerce website, participate in online surveys or interact with us in other ways, we may collect your language preferences, postal code, area code number and time zone in which you use our products and services, and your profession.

When you opt-in to participate in our User Experience Improvement Program, we may gather statistics relating to your use of our products functions, on an anonymous basis. This may include information relating to your use of our official website, products and services. If there is an abnormal shutdown or breakdown, we may collect information relating to your mobile device to diagnose the problem.

When you use our services or functions that are based on location information, e.g. carry out a location search, take advantage of advertising, use weather functions, access information based on maps, etc., we may collect your geographical information.

When you use our website, online services, interactive applications, email messages and advertising, we may use cookies and other technical elements (e.g. pixel labels) to collect and store non-personal data. These enable us to provide you with a better experience and improve our overall service quality, e.g. in saving your preferred language settings, sending emails in a readable format, to determine whether the emails have been opened or not, etc.

When you use the Internet browser in using our products and services, we may collect log information, e.g. IP address, browser type, language, reference source, operating system, date and time marking and click rate data. When you first use and activate your JUTAI device, the device’s unique identification code and approximate geographical information may be collected.

Delete Information

As you like，you can delete all the following information via“Profile - Personal center — Terminate the account”

JUTAI account Information

User Mobile Phone Information

Smart Device Information

Feedback

User scenario

Transfer Your Information

If you need to transfer information in your account,please contact us via support@jutai.com

Your option

You have confirmed that you have read, understand and receive all the content of this privacy policy before you agree or in other ways to use the services from JUTAI. Once you use this service, you agree to all the provisions of this personal information policy.If you do not agree with this personal information policy, you shall not use the service provided by us.

Information Safety Safeguards

Various preventive measures will be taken to protect your personal information from loss, theft and misuse, as well as unauthorized access, disclosure, alteration or destruction. In order to ensure the security of your personal information, our company has strict information security regulations and procedures, and has a dedicated information team to strictly implement the above measures within the company.

Information retention period

We will retain your information for the period necessary to achieve the purposes set out in this personal information protection policy, unless required or permitted by law to do so for a longer period.

Complaints and feedback

If you have any questions or concerns about our personal information policy or data processing, just let us know by support@jutai.com

Policy update

We may revise and update this policy at any time and issue a notice on the website 30 days in advance.if you continue to use the related services of the Smart Life platform on the date when the amendment update officially takes effect, you will be deemed to agree to our revision update.

智能生活平台隐私政策

更新日期：2019年8月 
生效时间：2019年9月

智能生活平台是由常州市巨泰电子有限公司（以下简称“巨泰”）向用户提供的物联网解决方案及（或）附随的服务。请您仔细阅读我们的隐私政策，如有任何问题，请告知我们。本政策作为我们对您个人信息保护的许诺我们会严格执行，希望您能感受到我们的安全保障，放心使用我们的服务。

定义

智能终端：指由硬件厂商生产、制造的具备互联网接入功能、数据传输能力和人机交互界面的终端产品，特指您购买并使用的智能终端，以下简称“本产品”。

SMART JUTAI APP： 指巨泰研发的连接智能生活平台，并向用户提供智能终端操作服务和数据展现服务的应用程序。

用户个人信息：指用户姓名、出生日期、身份证件号码、住址、电话号码、账号和密码等能够单独或者与其他信息结合识别用户的信息以及用户使用服务的时间、地点等信息，以下简称“个人信息”。

使用：我们会从您用于访问服务的设备收集信息，同时收集与这些设备相关的信息。其中包括：IP地址、您使用的浏览器和设备类型、您在访问我们的网站之前浏览过的网页，以及与您的设备关联的标识符。您的设备能也会向服务传输位置信息，具体取决于设备设置。

信息的收集

我们收集的信息 在你使用巨泰服务的过程中，我们会收集如下你主动提供或因接受服务而产生的信息，这些信息都将被用以向你提供服务，优化我们的服务以及保障你的账号

1. 用户账户信息: 为了能够使用我们的产品和服务，您需要创建一个账户。在创建帐号的过程中，我们会要求您提供邮箱或手机号码等PII信息，这些信息可以帮助你激活、管理或使用巨泰的服务。我们会将您的昵称、头像、所属国家、时区与您的账户关联，以方便您访问我们的产品和服务。

2. 用户手机信息: 我们会收集你的手机型号、操作系统等信息、设备标识符、登陆IP地址、巨泰软件版本号、接入网络的方式和类型等，用于提供PUSH推送。同时这些也是我们提供服务所必须的基础信息。

3. 智能设备信息: 在你使用智能终端设备的过程中，我们会收集所有设备信息，以便你可通过App远程操作该设备。

4. 反馈信息: 我们会收集你的反馈信息，用于帮你进行故障处理。

5. 用户场景(联动)信息: 当你使用了场景、自动化等功能时，我们会收集你的相关设置信息，用于为你提供智能场景服务。

信息的披露

向第三方披露

· 视具体情况，我们会向与巨泰合作提供产品和服务或者帮助巨泰向客户进行营销的合作伙伴提供某些个人信息。我们只会为提供或改进我们的产品、服务和广告宣传之目的而与第三方共享个人信息；不会为第三方的销售目的与第三方共享个人信息，更不会销售个人信息。我们有义务要求上述合作伙伴严格遵守保密约定和本人信息保护政策的要求。

· 我们可适时向巨泰的合作伙伴提供您使用智能终端的统计性信息，以上统计性信息不涉及您的姓名、账号、密码、电话号码、电子邮件等个人信息。

· 若我们的合作伙伴依法向您明示所收集的信息以及信息的使用用途，并已取得您的同意的前提下，我们可以根据您的许可向该三方披露您的个人信息。为了您的个人信息安全，我们可能将您的个人信息进行脱敏或模糊处理后再向第三方披露。

其他

· 根据政府部门的合法要求，我们可能有必要披露您的个人信息。

· 如果我们确定为了执行我们的条款和条件、保护我们的经营或用户或设计重大公共利益，披露是合理必须，则我们可披露与您有关的信息。

· 如果发生重组、合并或出售，则我们可将我们收集的一切个人信息转让给相关第三方。

信息的删除

在你使用巨泰服务的过程中，你可以通过“我-个人-停用账户”删除下列所有的用户信息。

1. 用户账户信息

2. 用户手机信息

3. 智能设备信息

4. 反馈信息

5. 用户场景(联动)信息

信息的迁移

如果你需要对你账户中的信息进行迁移，请联系我们如下邮箱：support@jutai.com

您的选择权

您确认，在您同意或以其他本公司允许的方式实际使用服务前，您已充分阅读、理解并接受本个人信息政策的全部内容，一旦您使用本服务，即表示您同意本个人信息政策之所有约定。若您不同意本个人信息政策的定的，您不得使用我们为您提供的本服务。

个人信息的保护

我们会采取各种预防措施来保护您的个人信息，以保障您的个人信息免遭丢失、盗用和误用，以及被擅自取阅、披露、更改或销毁。为确保您个人信息的安全，我们公司有严格的信息安全规定和流程，并有专门的信息安全团队在公司内部严格执行上述措施。

信息的保存期限

我们将在实现本个人信息保护政策中所述目的所必需的期限内保留您的信息，除非法律要求或允许在更长的期限内保留该等信息。

投诉及反馈

如果您对我们的个人信息政策或数据处理有任何问题或顾虑，请联系我们如下邮箱：support@jutai.com

政策更新

我们可随时对本政策加以修订更新，并提前30天在网站上发布公告。如果修订更新正式生效之日，您仍继续使用智能生活平台的相关服务的，视为您同意我们的修订更新。